Verve
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Privacy Policy

Who we are and how you can contact us?

Verve City s.r.o., Company ID: 24041271, with registered office: Oblouková 951/12, 101 00, Prague 10 - Vršovice, a company registered in the Commercial Register kept by the Municipal Court in Prague, Section C, File 437517. Email: support@verve.city, website: verve.city (hereinafter referred to as the 'website') (hereinafter referred to as the 'Controller') manages and processes personal data of the subjects listed below as part of its activities. These personal data processing principles (hereinafter 'Principles') inform data subjects about the circumstances of processing their personal data and about the rights they have in relation to this processing.

1. SUBJECTS, PURPOSES, SCOPE, DURATION AND LEGAL BASIS OF PROCESSING

A. PERSON CONTACTING THE CONTROLLER

The Controller processes personal data of persons who contact the Controller by email, telephone, or through a contact form. Purpose: Answering inquiries from the inquiring person. Scope of data: Name, surname, email address, telephone number. Legal basis: Legitimate interest in providing a response. Duration: As necessary to answer the inquiry.

B. PERSON WHO SUBSCRIBES TO THE CONTROLLER'S NEWSLETTERS

The Controller processes personal data of persons who give the Controller consent to send newsletters (commercial communications) for the purpose, to the extent, on the legal basis and for the following periods: Purpose: Sending commercial communications for marketing and advertising purposes. Scope of data: Name, surname and email address. Legal basis: Consent. Duration: For a necessary and reasonable period, at most until consent is withdrawn.

C. USER ACCOUNT CREATION

If you decide to create a user account with us, we also collect all related information. The Controller processes personal data of users who create a user account for the following purpose, scope, legal basis, and for the following period: Purpose: Management of the user account, enabling communication with the Controller, identification of the user for newsletter subscription, and ensuring that the correct person subscribes to the newsletter. Scope of data: Email address (required). If the user voluntarily provides additional information such as first and last name, photo, date of birth, and phone number, these will also be processed. Legal basis: Fulfillment of a contract (creation and management of a user account, which is necessary for the use of certain services, e.g., newsletter subscription) and legitimate interest (e.g., to ensure correct newsletter subscription and prevent misuse). Period: For the duration of the user account, or until the user requests its deletion. Data necessary to fulfill legal obligations (e.g., accounting) may be retained longer in accordance with applicable legal regulations.

D. WEBSITE VISITORS

The Controller processes cookies in relation to visitors to the website. Cookies are text files containing a small amount of information that are downloaded to the visitor's mobile phone, computer, or other device when visiting the website. With each subsequent visit to the website, cookies are then sent back to the original website or to another website that recognizes cookies. Simply put - cookies allow the website to store information about a visit to the website. Necessary cookies are essential for the basic functionality of the website. The Controller cannot do without processing necessary cookies for the website to perform its basic function. The Controller may process necessary cookies without the consent of the website visitor. The website uses only necessary cookies. The website does not use other types of cookies, such as analytical or marketing cookies, which would require the consent of the website visitor.

2. VOLUNTARY PROVISION OF DATA

The data subject provides their personal data to the Controller voluntarily. Not providing personal data may affect the Controller's ability to enter into an agreement or provide the data subject with performance that is based on the necessary knowledge of information about the data subject, including personal data.

3. RIGHT TO WITHDRAW CONSENT

If the processing of personal data is based on the consent of the data subject, the data subject has the option to withdraw their consent to processing at any time by sending an electronic message to support@verve.city. The withdrawal of consent does not affect the processing of personal data carried out by the Controller on another legal basis, especially for the purpose of fulfilling a contract, providing a service, or processing based on consent until the moment of its withdrawal.

4. PERSONAL DATA PROCESSORS

We share your personal data with the following recipients:

  • in case of registration for Newsletter subscription with the email service provider for sending newsletters: Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, L-1855, Luxembourg,
  • in case of user account creation with the service provider Google: Google Ireland Limited, a company registered in the Republic of Ireland, with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland.
  • We use the Cloudflare Turnstile service on our website to verify that a visitor is a human and not an automated bot. This service is used to protect forms from spam and abuse. Cloudflare Turnstile does not use tracking cookies and processes only the necessary technical data (e.g., IP address, browser type) for security verification purposes. For more information, see: https://www.cloudflare.com/products/turnstile/

5. METHOD OF PERSONAL DATA PROCESSING

The Controller and, where applicable, its processors process personal data manually (in electronic form) and electronically by automated means.

6. RIGHTS OF DATA SUBJECTS

The data subject has the following rights:

a) Right of access to personal data

You have the right to obtain confirmation of whether and what personal data we process about you, including the right to copies of personal data that we process. Please note that it will not be possible to access information that would compromise our trade secrets or the rights of third parties.

b) Right to rectification

The data subject has the right to have the Controller rectify inaccurate personal data concerning them without undue delay. Taking into account the purposes of the processing, the data subject has the right to have incomplete personal data completed, including by providing a supplementary statement.

c) Right to erasure (right 'to be forgotten')

In some cases, you have the right to contact us with a request to delete your personal data that we process. Please note that the deletion of personal data is not always possible, especially not if processing is for a legitimate purpose and in compliance with personal data protection regulations.

d) Right to restriction of processing

In some cases, for example, if you question the accuracy, legality or our need to process your personal data, you have the right to ask us to restrict the processing of your personal data. If we comply with your request, we will limit the processing of personal data to the necessary minimum (and the data will generally not be actively processed further). We will record in our systems that the data in question is subject to restriction. If the restriction is lifted and we intend to continue processing your personal data, we will inform you in advance.

e) Right to data portability

You have the right to request that we transfer your personal data that you have provided to us and that we process (in a commonly used and machine-readable format) to a third party (another data controller) that you specify in your request. Please note that you can exercise this right only if we process your personal data based on your consent or for purposes of contract performance and at the same time the processing is automated.

f) Right to object

The data subject has the right to object to the processing of personal data. If the data subject raises a legitimate objection to processing for direct marketing or profiling purposes, personal data will no longer be processed for these purposes. The objection will be evaluated, and subsequently the Controller will inform the data subject whether the objection has been granted and the Controller will no longer process the data, or that the objection was unfounded and processing will continue. For the period until the objection is resolved, processing will be limited.

g) Right not to be subject to automated decision-making, including profiling

The data subject has the right not to be subject to any decision based solely on automated processing, including profiling (i.e., any form of automated processing of personal data consisting in their use to evaluate certain personal aspects relating to the data subject), which produces legal effects concerning them or similarly significantly affects them. This right shall not apply if the automated decision is necessary for entering into, or fulfillment of, a contract between the data subject and the Controller or is based on the data subject's explicit consent; in these cases, however, the data subject has the right to obtain human intervention by the Controller in the automated decision, the right to express their views, and the right to contest the automated decision.

h) Right to lodge a complaint with a supervisory authority

If you believe that there has been a breach of obligations set by legal regulations on the protection of personal data, you have the right to lodge a complaint with the Office for Personal Data Protection or with another authority of a member state of the European Union that is entrusted with supervising compliance with obligations in the field of personal data protection. We care about you, so we would be very happy if, before any possible complaint, you contact us directly and give us the opportunity to resolve everything directly with you.

8. Final provisions

The Controller has not appointed a data protection officer. The Controller is authorized to unilaterally change these principles of protection and processing of personal data. These principles of protection and processing of personal data come into effect on July 1, 2025.

*NOTE: This translation is automatically generated and is for informational purposes only.